Privacy Policy

Last Updated: March 2024

1. Who We Are

Ice Peaks Holon is operated by "Pesagot HaKerach Ltd" located at Peres Park, 212 Jerusalem Blvd, Holon. Our website address is: ICEPEAKS.CO.IL

Your privacy is important to us. This Privacy Policy describes what information we collect from you when you use our website services and explains how we use it.

This policy is written in the masculine for convenience but is intended for all genders.

2. Comments

We do not allow visitors to leave comments on the site.

3. Contact Forms

After filling out and submitting a contact form on the site, the information will be stored on the site. No additional information about you will be stored, including location identification from where the form was sent.

4. Cookies

When you log in to the site, we place cookies in your browser to save your login details and your display preferences. If you choose the "Remember Me" option, your login details will be saved for one year. If you choose to log out of your account, the login cookie will be removed from your browser.

The site uses a translation plugin to make the site available in Hebrew and Russian. This plugin stores a cookie in the user's browser to save their language preferences regarding the site; the cookie is deleted after one day.

5. Embedded Content from Other Websites

Articles on this site may contain embedded content (e.g., videos, images, links). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

6. Newsletter

If you choose to subscribe to our newsletter, we will occasionally send you offers and marketing content regarding promotions and benefits. For this purpose, we will store your email address. By registering, you permit us to send you the newsletter. You can unsubscribe at any time, and we will delete your email from the mailing list.

7. Booking, Waivers, and Ticket Purchases

When you make a reservation or fill out a skating waiver, we collect the following details about you: full name, email address, phone number, city of residence, date of birth, and children's names (if applicable). Providing this information is required to complete the booking or waiver.

Ticket purchasing is managed by a third-party operator (Leaan Ticket Office Ltd) on an external website. All activities on that site are subject to its own privacy policy.

8. Data Sharing with Third Parties

Google Analytics

We use the Google Analytics platform to analyze the activity of visitors on our site. The information we collect is processed anonymously, and the "Data sharing" option is disabled in our site's Google Analytics profile. We do not use other Google services in conjunction with the data collected by Google Analytics.

Facebook

We use Facebook tools to better understand the users who browse our site. This information helps us improve the product offers and promotions we provide to our customers. Facebook may use this data to show you relevant content and ads or to analyze visitor traffic to the site.

9. How Long We Retain Your Data

Registration data: We store the information you provide in the registration form. All registered users can edit or delete their account information at any time (except for changing the username). Site administrators can also view and edit this information.

Order-related data: We keep information regarding orders for a minimum of 6 years after the end of the year the order was placed.

Correspondence: If you contact us via the contact form or email, we will keep your inquiry for the time required to complete its handling and for an additional 6 months thereafter. After this period, we will delete your inquiry.

10. Your Rights (GDPR)

If you are browsing from a European Union (EU) country and have an account on this site, you have the right to request a copy of the data we store about you. Additionally, you can request that we delete the information we store about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

11. How We Protect Your Data

We have implemented and continue to implement several measures designed to minimize the risk of data leakage or unauthorized access. While these measures do not guarantee absolute protection, we do our best to prevent such situations. We use various technical measures and procedures to secure your data, including:

  • Sharing data only with authorized parties and only the minimum required, subject to their privacy restrictions. If possible, shared data is anonymized.
  • Using secure servers for data storage.
  • Verifying the identity of parties requesting access to stored information.
  • Using Secure Sockets Layer (SSL) protocol and other encryption methods to secure orders placed on our site.

12. Data Breach Procedures

In the unfortunate event of a data breach on our site, we will notify affected users within 72 hours of its discovery and will also report it to the relevant authorities.

Contact Us

We invite you to contact us with any questions or concerns at:
info@icepeaks.co.il